Abstract:
This study aims to identify current traditional retail business processes (As-is), align, and integrate their
business processes based on Enterprise Resource Planning (ERP). This ERP implementation minimizes
recordkeeping errors and saves time supporting traditional retail businesses. The design of a new business
process (To-Be) was built considering the ERP business process. This study used the system development
process method of ERP, which includes the stages of planning, requirements analysis, design, detailed design,
and implementation. In addition, a gap/fit analysis was carried out to compare the current business process
analysis (As-Is) and the proposed business process (To-Be) after using the ERP Odoo system. This study
found that the business processes at AH Mart traditional retail require several changes (re-engineering), from
manual and unintegrated business processes to a computerized and integrated model between divisions.
Differences in business processes that occur at AH Mart are in the warehouse, cashier, and treasurer. In the
warehouse, the implementation of stock-opname with ERP can use barcodes, so the product data is neatly
recorded in the system, and the number of incoming and outgoing products can be appropriately detected.
The cashier uses a barcode system, and the total calculation of customer payments is automatically
accumulated. Making financial reports by the treasurer is more effective because the report data for each
division is already stored in the same database. This research provides insight into changing from
conventional business processes to business processes based on Enterprise Resource Planning (ERP). ERP
business process can be adapted by traditional retail in the modern era.
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